Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences and login status, which can make your next visit easier and the site more useful to you.

Similar technologies include web beacons, pixels, and local storage, which serve similar functions to cookies.

How We Use Cookies

HyperPost uses cookies for several purposes:

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as:

• User authentication and account management
• Security and fraud prevention
• Load balancing and service availability
• Shopping cart and payment processing

These cookies cannot be disabled as they are essential for the service to work.

Functional Cookies

These cookies enhance your experience by remembering your preferences:

• Language and region settings
• Theme preferences (light/dark mode)
• Video quality and playback settings
• Dashboard layout preferences

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

• Page views and user journeys
• Feature usage and engagement metrics
• Performance monitoring and error tracking
• A/B testing and optimization

This data is aggregated and anonymized to protect your privacy.

Marketing Cookies

These cookies help us deliver relevant advertising and measure campaign effectiveness:

• Tracking conversion from ads
• Personalizing advertising content
• Measuring ad campaign performance
• Social media integration

Third-Party Cookies

We work with trusted partners who may set their own cookies:

Google Analytics

We use Google Analytics to understand website usage and improve our service. Google may use this data in accordance with their privacy policy.

Stripe

Our payment processor uses cookies to provide secure payment processing and fraud prevention.

Intercom

We use Intercom for customer support chat functionality, which may set cookies to maintain conversation history and preferences.

Social Media Platforms

Social media buttons and embedded content may set cookies from platforms like Twitter, LinkedIn, and YouTube.

Cookie Duration

Session Cookies

These temporary cookies are deleted when you close your browser. They're used for essential functions like maintaining your login session.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.

Cookie lifespans vary:

• Authentication cookies: 30 days
• Preference cookies: 1 year
• Analytics cookies: 2 years
• Marketing cookies: 90 days

Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View and delete existing cookies
• Block cookies from specific sites
• Block third-party cookies
• Delete cookies when you close your browser

Browser-Specific Instructions

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Opt-Out Tools

You can opt out of specific tracking:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Advertising: Digital Advertising Alliance Opt-out

Impact of Blocking Cookies

While you can disable cookies, this may affect your experience on HyperPost:

Essential Cookies

Blocking essential cookies will prevent core functionality and may make the service unusable.

Functional Cookies

Disabling these cookies means your preferences won't be remembered between visits, requiring you to reset them each time.

Analytics Cookies

Blocking analytics cookies won't affect functionality but prevents us from understanding how to improve our service.

Marketing Cookies

Disabling marketing cookies means you may see less relevant advertising, but core functionality remains unaffected.

Mobile App Data Collection

While mobile apps don't use cookies in the traditional sense, they may collect similar information through:

• Device identifiers (IDFA, Android ID)
• App usage analytics
• Crash reporting data
• Push notification tokens

You can manage these preferences through your device's privacy settings.

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for legal reasons. We'll notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies or this policy, please contact us:

• Email: privacy@hyperpost.ai
• Address: HyperPost Inc., [Your Address]

For specific data protection inquiries, you may also contact our Data Protection Officer at dpo@hyperpost.ai.