Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: August 1, 2025
Information We Collect
Personal Information
When you create an account with HyperPost, we collect information such as:
- Name and email address
- Profile information you choose to provide
- Payment information (processed securely through our payment providers)
- Communication preferences
Usage Information
We automatically collect certain information when you use our service:
- Log data (IP address, browser type, device information)
- Usage patterns and feature interactions
- Performance and analytics data
- Cookies and similar tracking technologies
Content and Files
When you use HyperPost's video processing features:
- Videos and media files you upload for processing
- Generated clips, transcripts, and metadata
- Project settings and configurations
How We Use Your Information
We use the information we collect to:
- Provide our service: Process videos, generate clips, and deliver requested features
- Improve our platform: Analyze usage patterns to enhance functionality and user experience
- Communicate with you: Send important updates, notifications, and customer support
- Ensure security: Protect against fraud, abuse, and unauthorized access
- Comply with legal obligations: Meet regulatory requirements and respond to legal requests
Information Sharing and Disclosure
We do not sell your personal information. We may share information in these circumstances:
Service Providers
We work with trusted third-party providers for:
- Cloud hosting and storage (AWS, Google Cloud)
- Payment processing (Stripe, PayPal)
- Analytics and performance monitoring
- Customer support tools
Legal Requirements
We may disclose information when required by law or to:
- Respond to legal process or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms of Service
Data Security
We implement robust security measures to protect your information:
- Encryption in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Secure data centers with physical security
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry best practices.
Your Rights and Choices
Account Management
You can:
- Access and update your account information
- Download your data
- Delete your account and associated data
- Opt out of marketing communications
Data Portability
You have the right to export your data in a structured format. Contact us at privacy@hyperpost.ai to request a copy of your information.
Deletion Rights
You can request deletion of your personal information. Some information may be retained for legal compliance or legitimate business purposes.
International Data Transfers
HyperPost operates globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers in compliance with applicable privacy laws.
Children's Privacy
HyperPost is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of HyperPost after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@hyperpost.ai
- Address: HyperPost Inc., [Your Address]
For data protection inquiries in the EU, you may also contact our Data Protection Officer at dpo@hyperpost.ai.